Company policies

Corporate Social Responsibility Policy

Customer Care Policy

Sustainability and Environmental Management Policy

Equality, Diversity and Inclusion Policy

Health and Safety Policy

Information Security and Data Privacy Policy

Procurement Policy

Quality Policy

Statement on Modern Slavery and Human Trafficking


Guide to Getting Paid – Advice for Suppliers

Annual reports

Annual Environmental Report


We pride ourselves in having good relationships with or clients and with offering them an exceptional service, but if something were to go wrong, we hope you would tell us. If you need to make a formal complaint, please follow our complaints procedure.

JBA’s technical solutions are excellent, they consistently deliver what we need.

JBA Client